Customer satisfaction is top on our list so if you are not completely happy with your purchase or an item doesn’t fit simply return it to Pearls and Chicks for a store credit within 14 days of the purchase date. Due to limited quantities available there is no guarantee an exchange is possible; however, if the particular size and color is still in stock we will be happy to accommodate your needs. If the item you wish is no longer available we will issue a store credit. If any item has been worn, washed, smells of perfume or damaged we will NOT issue a store credit or exchange. Once the item is received by our staff we will review the item for store credit or an exchange. Please mark on your invoice if you would prefer store credit or try to exchange the item. You will receive an e-mail alerting you of the process to follow for the store credit. Store credit is good for 30 days. Return and exchange shipping is the responsibility of the customer.
ALL SALE ITEMS ARE FINAL...we cannot exchange or refund your purchase on SALE items.
Please send returns and exchanges to:
Pearls and Chicks
1375 Acquinton Church Road
King William, VA 23086.